the staff are really friendly and amiable and offer concierge service and wake up service free of charge. the location is favourable, 1 mile from ciccillo matarazzo pavilion.

The staff were superb, excellent breakfast and dining, helpful staff, complimentary bottled water, lovely decor.

Nothing bad to say.

very nice hotel in a good location for business travelers with meetings in Sao Paulo. excellent staff, rooms, bathrooms, breakfast.

The bathrooms are great. Best shower. Great location for business and airports.

Price should be more competitive. It is expensive.

Functional, business-oriented accommodation near a park. Good breakfast and interesting restaurant dishes. No street noise on the 10th floor. Lovely, helpful staff. Amazing view and comfortable bed. Great location for walking to the park, bars, and restaurants. Convenient for public transport. About 40 minutes from the international airport. Acceptable price for a 5-star establishment, with inclusive breakfast. Spacious, well-decorated room with expected amenities. Smooth check-in and check-out processes. Appreciated late check-out and high-quality room service. Excellent restaurant serving diverse, fresh, and high-quality breakfast spread.

The hotel had a clean and comfortable room with a lovely view. The staff respected my "Do not disturb" sign, which made for a peaceful and uninterrupted stay. The hotel facilities, such as the lobby and meeting rooms, were well-maintained and perfect for hosting business meetings. The location was great, situated in an area that received just the right amount of sunlight near the pickup area for car services and with easy access to public transportation. The breakfast offered was delicious, with a variety of options to choose from. Plus, the staff was friendly and accommodating throughout my stay.

Couldn't find any faults at all.

Cleanliness and decoration of the room as well as comfort

The bar isn't functioning like a bar all the lobby coffee and tea services are distributed from the bar.There are a lot of people at the bar.

Good location, nice staff and overall good value.

Thought it was a bit too cheap chic. Also there was no internet which was due to an area accident so they said they had no ability to manage the situation

The good location for the price, next to several areas and Ibirapuera Park-a place where everyone goes to walk and several good museums. Also, by taxi or Uber.

Excellent customer service

We had an issue with the noise from the neighboring room, but the hotel staff promptly offered to change our room and ensured a peaceful stay. The room itself was comfortable with a well-stocked minibar and the breakfast spread was delicious. I highly recommend this hotel for its outstanding customer service and pleasant amenities.

the view is stunning

I was not amused when the room that I had booked for 220 Reais through Booked.net was all of a sudden 298 reais.Further the internet charges are 30 Reais a day (around 11 euro) which is ridiculous - should come free.

Practical hotel for business.

They charge you for all the extra's: early check in, gym, water, internet... There is nothing to do in the neighborhood you need to take a taxi for everything.

Great staff, clean room, amazing restaurant, delicious breakfast, good value for money.

N/A.

Modern, clean and pleasant

Staff are Umpolide. Manager rude and Awkward to solve problems.

good place for the business trip and affordable prices

Though I made a request in my booking, I was not given the king size bed. They said they did not have such room for the night. It shoud have been recognized by the reservation and made available since I made this reservation nearly 2-3 weeks before the trip